Sekuyiminyaka engaphezu kwamashumi amahlanu, ibhakhodi ye-Universal Product Code (UPC) ibe umgogodla webhizinisi lokuthengisa. Ikubeke indinganiso yokuhwebelana, yavumela ukuskena emnyangweni wokukhokha, futhi yakha isizukulwane sokuqala sokuphathwa kwempahla okusekelwe kukhompyutha. Kodwa ibhakhodi inenkinga engenakulungiseka: iyimpumputhe. Idinga umugqa wokuqondana, idinga ukungenelela ngesandla, futhi ayikwazi ukuhlukanisa izinto ezimbili ezifanayo. Lokhu sekubangele inkinga yomhlaba wonke ebizwa ngokuthi 'Inventory Distortion'—inkinga yamadola ayizigidi eziyizinkulungwane lapho abathengisi bengakwazi nje ukuthi banayo yini.
Esikhathini sanamuhla sokuthenga ngeziteshi eziningi, le mpumputhe isengozini enkulu. Uma ikhasimende l i-oda into online ukuze liyolanda esitolo (BOPIS), uhlelo luhlola imininingwane yempahla. I-database ithi 'Quantity: 1'. Kodwa ikhona yini? Ingabe isekhishini elingemuva? Ingabe isekamelweni lokulinganisa? Ingabe yebiwe? Noma ngabe ithengisiwe izolo kanti i-database ayizange ibuyekeze?
Umphumela wukuthi uchungechunge lokuhlinzeka olubuthakathaka olugcinwa nge-'safety stock'—impahla engaphezulu ethengwa ukuze kubekwe ibanga ngenxa yokungathembeki kolwazi. Abathengisi bacwile ezimpahleni abangakwazi ukuzithengisa, kanti bayaphuthelwa yiminye imikhiqizo okuthi ngokokuthi 'bayinayo' kodwa abayitholi. Umjikelezo wokubala ngesandla—ikhambi lendabuko—ihamba kancane kakhulu, ibiza kakhulu, futhi inamathuba amakhulu okwenza amaphutha. Imboni idinga ushintsho lweparadigm ukusuka 'ekuskeneni' kuya 'ekuzweleni'.
Amaphuzu Obuhlungu Abalulekile 01I-Phantom Inventory
Ukuchezuka kwedatha kuhilela ukuhlukaniswa kancane kancane kweqiniso elibonakalayo kumarekhodi edijithali. 'I-Phantom Inventory' yenzeka lapho amasistimu ekhombisa isitoko esingekho, okuholela ekukhanselweni kwama-oda e-BOPIS angama-22% futhi kubhubhise ukwethembeka kwamakhasimende.
Amaphuzu Obuhlungu Abalulekile 02Ukusetshenziswa Kwabasebenzi
Esitolo esingena-RFID, abasebenzi bachitha ama-20-30% esikhathi sabo befuna imikhiqizo noma benza ukubalwa ngesandla. Lokhu kuyizindleko eziphezulu zabasebenzi eziqondiswe kwenye into eyinhloko: ukunakekelwa kwamakhasimende nokuthengisa.
Amaphuzu Obuhlungu Abalulekile 03Ukuncipha Nezimakethe Ezimpunga
Ngaphandle kobunikazi obulandelanayo (EPC), into ebiwe 'imane iyisishiyagalolunye'. Abadayisi abakwazi ukulandelela amaphethini obugebengu obuhleliwe bokudayisa (ORC) noma ukukhomba ukuthi ngabe izimpahla ezibuyisiwe ziyizimpahla eziqanjiwe ezithengwe ezimakethe ezingahlelekile.