Inqubomgomo Yewaranti

Ukushintshwa 1-1 kwamaphutha phakathi kwezinyanga ezingu-6 newaranti yezinyanga ezingu-12

Sawubona, Makhasimende Ohlonishwayo Nabalimbandla, i-Nextwaves ibonga ngobuqotho amakhasimende ethu nabalingani ngokuthembela, ukukhetha, nokusebenzisa imikhiqizo yethu esemthethweni. I-Nextwaves izibophezele ekusekeleni amakhasimende ngenqubomgomo ye-waranti esobala, esheshayo, nenesibopho kanje:

1. Inqubomgomo yokushintshwa 1-1 kwemikhiqizo enesinephutha phakathi kwezinyanga ezingu-6

Phakathi nezinyanga zokuqala ezi-6 kusukela ngosuku lokwamukelwa, i-Nextwaves isebenzisa inqubomgomo yokushintshwa ngokushesha 1-1 kwemikhiqizo esemthethweni ye-Nextwaves enesinephutha. Noma imuphi umkhiqizo oqhamuka ube nephutha phakathi nezinyanga zokuqala ezi-6 uzoshintshwa ngomkhiqizo omusha ngaphandle kokudinga ukucaciswa okwengeziwe.

Okumboziwe

• Imikhiqizo eyinhloko: uma kwenzeka iphutha, i-Nextwaves izoshintsha ngokushesha umkhiqizo ibe iyunithi entsha yohlobo olufanayo, imininingwane, kanye nokucushwa, noma ibe umkhiqizo olinganayo kumakhasimende. Ukushintshwa phakathi nezinyanga ezi-6 zokuqala kumahhala ngokuphelele.
• Okufakiwe (accessories): uma isesekeli siba nephutha, i-Nextwaves izosishintsha sibe sesekeli sohlobo olufanayo noma sesekeli esinokusebenza okulinganayo ukuze ikhasimende liqhubeke nokusebenzisa umkhiqizo ngokunethezeka.
• I-Software, ukucushwa, noma izinkinga ezingalungiswa ngokubuyekeza, ukufaka kabusha, ukulungisa ukucushwa, noma isiqondiso sobuchwepheshe: i-Nextwaves izohlinzeka ngosizo olusheshayo. Uma kungatholakali iphutha le-hardware, inqubomgomo yokushintshwa komkhiqizo ngeke isetshenziswe.

Izimo zokusetshenziswa

Zonke izikhiqizo ezisemthethweni ze-Nextwaves phakathi nezinyanga zokuqala eziyi-6 kusukela ngosuku lokwamukelwa ziyafaneleka inqubomgomo yokushintshwa okusheshayo engu-1-uku-1 uma kuvela ukonakala.

Inqubo yewaranti

Ikhasimende linikeza i-Nextwaves impendulo kanye nolwazi mayelana nomkhiqizo odinga ukwesekwa kwewaranti. Ngemuva kokuthola isicelo, i-Nextwaves izothumela ngokushesha umkhiqizo omusha kukhasimende ekhelini eliqinisekisiwe. Ngaleso sikhathi, ikhasimende kufanele libuyisele umkhiqizo onenkinga ku-centre yokwamukela eqokwe yi-Nextwaves ngokwemiyalelo enikeziwe.

2. Inqubomgomo ye-Warranty Yezinyanga eziyi-12

Zonke izikhiqizo ezisemthethweni ze-Nextwaves zimbozwe iwaranti yezinyanga eziyi-12 kusukela ngosuku lokwamukelwa.

• Le nqubomgomo ye-waranti isebenza kuphela emikhiqizweni eyinhloko futhi ayisebenzi ngokuzenzakalelayo ezinsizeni ezihambisana nomkhiqizo oyinhloko.
• Uma umkhiqizo uvela ukonakala phakathi nesikhathi sewaranti, i-Nextwaves izibophezele ekuwutholeni, ukuwuhlola, nokuqedela inqubo ye-waranti phakathi kwezinsuku zokusebenza eziyi-15.
• Uma umkhiqizo usulungisiwe noma uthole insizakalo ye-waranti, i-Nextwaves iqinisekisa ukuthi le nkinga efanayo ngeke iphinde ivele phakathi kwezinsuku zokusebenza ezingama-30 kusukela ngosuku ukuqedwa kwensizakalo ye-waranti. Uma umkhiqizo udinga ukuphinde uthole insizakalo ye-waranti yalolu hlobo lwenkinga phakathi kwalesi sikhathi, noma uma i-Nextwaves idlula isikhathi sokucubungula esiqinisekisiwe sezinsuku zokusebenza eziyi-15 ngaphandle kwesizathu esivumelekile, ikhasimende liyoba nelungelo lenqubomgomo yokushintshwa engu-1-uku-1.

Izimo zokusebenza

Umkhiqizo kumele ube umkhiqizo osemthethweni we-Nextwaves futhi usaphakathi nezinyanga eziyi-12 zokuqala kusukela ngosuku lokwamukelwa.

Izigameko ezingabhekwanga ngaphansi kwewaranti yezinyanga eziyi-12

• Imikhiqizo eyonakele ngenxa yokusetshenziswa okungafanele, ukwehluleka ukulandela imiyalelo, ukunikezwa kukagesi okungalungile, indawo yokusebenza engafanele, umlilo, ukuqhuma, ukungangeni kwamanzi, umswakama, i-oxidation, ukungena kwezinambuzane, izinhlekelele zemvelo, izigameko zomlilo, noma ukushayisana/ukuthintwa okuqinile okuvela ngaphandle.
• Imikhiqizo evuliwe, elungisiwe, elungiswe, okushintshwe kuyo izingxenye, okuguqulwe kuyo i-firmware, noma okuthintwe ngobuchwepheshe kwanoma yimuphi umuntu noma inhlangano engagunyazwanga yi-Nextwaves ayifakwanga ngaphansi kwenqubomgomo ye-waranti yamahhala.
• Ukungasebenzi okuvela kumasofthiwe ezinkampani zangaphandle, izinhlelo ezihlanganisiwe ezingahambisani, ukuxhumeka komshini okungalungile, izesekeli ezingafanele, noma ukusebenza ngaphandle kwezincomo zobuchwepheshe ze-Nextwaves kuzohlolwa futhi kuxhaswe kucatshangelwa icala ngalinye.

Inqubo yewaranti

Ikhasimende lithumela umkhiqizo odinga insizakalo ye-waranti ku-Nextwaves ngokwemiyalelo enikezwe umnyango wosekelo lobuchwepheshe noma umnyango wesevisi yamakhasimende. Ngemuva kokuhlolwa nokuqedwa kwenqubo ye-waranti, i-Nextwaves izobuya ifake umkhiqizo kukhasimende ekhelini eliqinisekisiwe.

I-Nextwaves izibophezele ekwamukeleni nasekuphatheni zonke izicelo ze-waranti ngendlela esobala, esheshayo, nenesibopho.

UMqondisi